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Joe Fitzpatrick, president of Lightning Express Delivery in Modena, knows his success depends on speed, service and solid relationships. “We know our customers by name…and when we promise something’s going to get done, it gets done,” he says. “Fast!”
Joe is also on a first-name basis with Ulster Savings Bank, and has been for over 10 years. “What I like about them the most is that everyone knows me by name. It’s the simplicity of getting a loan that matters to me most.”
Joe uses Ulster Savings for vehicle financing, lines of credit, even health insurance. “I just call up, say it’s Joe from Lightning, and get fast answers on loans and other things I need. It’s easy.”
Lightning Express specializes in moving time-sensitive cargo for light manufacturing companies: pharmaceuticals, cosmetics, solar equipment and the like. “Our primary sales tools are word-of-mouth and the quality of service we provide,” says Joe.
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