FAQ - Frequently Asked Questions

Q: How do I sign up as a Freedom Select member?
A: Complete a Membership Agreement at any branch location.

Q: How can I be reimbursed for up to $10 in AARP dues?
A: Present your paid-up AARP Membership Card at any Ulster Savings Branch.
Upon request, member dues will be reimbursed once per calendar year per household.

Q: Is check printing a benefit for Freedom Select members?
A: Yes. Basic selected check styles are printed free for Freedom Select members or a $15.00 credit is applied to deluxe check style orders. Submit your check order by mail or in person at your branch office and clearly mark "Freedom Select" on the check order form.

Q: How do I take advantage of Freedom Select other benefits
A: Always identify yourself as a Freedom Select member to access your member benefits and maintain combined account balances of $25,000.

Q: Are Freedom Select benefits applicable to business accounts as well as personal accounts?
A: Member benefits are extended to personal accounts. Business accounts are not eligible for Freedom Select member benefits.

Q: If I have questions, how do I contact the Freedom Select Program Coordinator?
A: Contact Denise Pitcher at 866-440-0391 ext. 4112 or e-mail her at dpitcher@ulstersavings.com