COVID-19: Business Loan Payment Deferral Request

The COVID-19 pandemic has had an adverse effect on many businesses and the Ulster Savings Bank Team is here to help our customers. We recognize that this unprecedented event may result in disruptions to your business, declines in sales, employee unavailability, a disruption in supply chains, and even temporary business closures. If your financial situation has been adversely impacted by the COVID-19 outbreak, or the measures taken to fight it, we may be able to help!

Ulster Savings Bank will consider your request for loan payment relief.  To expedite your request, please be as specific as you can with the information you provide to us.  Otherwise, if we have questions, it could delay the request. If you need assistance completing the form below or have questions, please call us at 866.440.0391 Ext. 6415. After we receive your complete request, we will evaluate your situation and notify you of our decision within 10 business days. Please know if approved, we will follow up with an explanation of the terms of the forbearance and any required paperwork.

We ask that you answer a few short questions below so that we may best support you:

Contact Information:
Specific Loan Information:

Specify the loans for which you are requesting relief

SBA Loan
Is one of your loans an SBA Loan?
Please be as detailed as possible
Executive Order
Has your business been closed down by executive order?
Curtail Activities
Been required to seriously curtail activities?
What business effects have you seen?
Sales Decline
Sales/revenue decline
Supply Chain Disruption
Supply chain disruption
What level of adverse revenue impact has your business seen to date?
What level of adverse impact do you expect to experience in the next 30-days?
Actions you have taken to lessen the effects of the pandemic:
Reduced Staff
Reduced Staff
Employee Hours
Reduced employee hours
Owner Compensation
Reduced owner compensation
Reduced Production
Reduced production
Liquidity Injection
Liquidity Injection
Loan Borrowing
Loan borrowings
Closed Locations
Closed location(s)
Can your company continue to work effectively if employees must work remotely?
Key Customers
Are any of your key customers at risk?
Amount of current liquidity:
Are you a landlord?
Payment Relief
If yes, are you providing payment relief to your tenants?
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An Ulster Savings Bank Commercial Loan Officer will Contact You as Soon as Possible.
Please understand that we will contact you as quickly as we can. The unusual circumstances and volume may delay the timeliness of our response. All of us at Ulster Savings Bank will do our best to help you get the financial resources you need. You are not alone.

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